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How galottery Handles Your Personal Information

This Privacy Policy tells you exactly what data we collect when you create an account, make a deposit through PayPal, Venmo, or Play+, or reach out to our support team.

Account data kept securePayment info handled per processor rulesNo third-party data salesRight to request deletionContact us anytime
galottery How galottery Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Privacy Rights

If you want to review, correct, or remove data tied to your galottery account — or if you have a question about how a specific PayPal or Venmo transaction was logged — our privacy support team can walk you through it. Use any of the three paths below. We aim to respond to all data-related requests within the window required by applicable law.

Team online

Email Privacy Team

Send your request to our dedicated privacy address. Include your registered email and a brief description of the data action you need — review, correction, or deletion.

Live Chat Support

Open live chat from your account dashboard. A support agent can verify your identity on the spot and escalate data requests to the privacy team the same session.

Account Settings Path

Log in, go to Account Settings, then Privacy. From there you can download a copy of your data or submit a deletion request directly without waiting for an agent.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Our data handling is built around four core practices: encryption in transit and at rest, strict internal access controls, clear retention timelines, and a single dedicated contact for privacy requests. Payment data connected to PayPal, Venmo, and Play+ flows through each processor's own PCI-compliant environment — we receive only the tokenized reference needed to match the transaction to your wallet. Account passwords are hashed and never stored in plain text. We do not sell your data to marketing firms.

Data Encryption

All data moving between your device and our servers is encrypted via SSL. Stored account records use encryption at rest so that internal access is restricted by role.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how sections of the lobby are used. You can manage cookie preferences in your browser settings.

Retention and Deletion

Account data is kept for as long as your account is active. After closure, records are held only as long as required by applicable law, then permanently deleted from active systems.

Your Correction Rights

You have the right to access, correct, or request deletion of your personal data at any time. Submit a request through live chat or Account Settings and we'll confirm next steps.

Common Questions About Your Data at galottery

These are the questions we hear most often about how galottery handles account data, payment records, and personal information. If your question isn't covered here, live chat is the fastest path to an answer.

We collect your name, email, date of birth, and identity documents needed for state-law eligibility checks. Payment method details like PayPal or Venmo are handled by the processor, not stored by us.

We do not sell your data. We share information only with payment processors like PayPal, Venmo, and Play+, and with identity verification services required by applicable law — never with advertisers.

Log in and go to Account Settings, then Privacy, to download a copy of your data. You can also request a full summary through live chat and we'll send it to your registered email.

Yes. Submit a deletion request via Account Settings or live chat. We'll confirm your identity, process the request, and retain only what applicable law requires us to keep after account closure.

We use session cookies for login continuity and analytics cookies to see how the lobby is navigated. You can accept, reject, or manage specific cookie categories from your browser settings at any time.

We check your location at login to confirm access is permitted under local state law. This check uses IP-based data and is not stored beyond the session unless a compliance record is required.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.